Product Design
End-to-end ownership — from research and problem framing to high-fidelity build and design-system governance for responsive mobile & web.
AI Product Design
AI-assisted workflows — live transcription, diagnosis & medicine-suggestion UX, human-in-the-loop review, and risk-stratification dashboards.
Research & Strategy
User interviews, usability testing, heuristic evaluation, surveys and service blueprinting — iterating against observed task failures.
Design Systems
Built & governed 4 design systems — AI-driven and standard dashboards, plus mobile and web — to keep teams fast and handoff clean.
I'm drawn to complex, high-stakes problems — the kind where thoughtful UX changes real outcomes.
- Embedded AI across the platform for all 3 user types — patients, doctors and care-team operators — streamlining flows and reducing manual burden.
- Drove a ~380% increase in App Store ratings within one month via a trigger-based in-app rating module with cooldown logic.
- Lifted 30-day retention to 56% and contributed to a 35% drop in claim incidence by designing adherence loops with clinical and data teams.
- Equipped reviewers to triage a 200K+ member base with a Risk-Stratification Dashboard sorting patients into 5 AI risk tiers.
- Cut prescription-creation time from ~15 min toward 5–7 min with an AI-assisted prescribing workflow.
- Built and governed 4 design systems and their PRDs as the team scaled.
- Shipped 2 products end to end — a moviegoer snack-ordering app and the TIRA Beauty experience — from research to interactive prototype.
- Ran user interviews and usability tests, iterating against observed task failures.
- Accelerated developer handoff with a component-based design system standardizing the visual language across both products.
Away from the screen, I'm happiest on the move — travelling across the country on long bike rides, and seeking out mountains, waterfalls, fresh snow, and the places most people never reach. The same curiosity that drives me to explore the unexplored is exactly what I bring to every design problem.
